Frequently Asked Questions
Everything you need to know about our bags and service.
Where are NutSac bags manufactured?
All NutSac bags are proudly American-made. We source high-quality materials like Martexin American waxed canvas and full-grain leather to ensure every product is built to last a lifetime.
What is your return policy?
We offer a 30-day return policy on all unused products in their original packaging. If you aren't completely satisfied with your purchase, simply contact our support team to initiate a return or exchange.
How do I care for my waxed canvas bag?
Waxed canvas is durable and water-resistant. To clean, simply wipe with a damp cloth. Avoid using detergents or machine washing, as this will strip the wax. You can refinish the bag with specialized fabric wax as needed.
Do you offer a lifetime warranty?
Yes, we stand behind our craftsmanship. Our bags come with a lifetime guarantee against manufacturing defects in materials and workmanship. If it breaks due to a fault of ours, we will fix or replace it.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.